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Membership packages
We acknowledge the distinctiveness of each property and client, as they all possess their own set of challenges, demands, anddynamics. In response to this diversity, we've carefully crafted a range of packages that not only maintain our stringent servicestandards but also provide homeowners with the essential flexibility they require. Let the experts take care of your property.
Simple Start
This package is tailored for those seeking a basic membership level. It's ideal for individuals who may not require constant property check-ups but still desire the assurance of a partnership with aprofessional team on standby. Perfect for residents who live on the property and don't needfrequent inspections, or for those who wish to benefit from reduced hourly rates availableexclusively to members.
Reduced Hourly Rates
As a member, you will enjoy both priority service and reduced rates.
NestKeepers Member Reduced Rates
The Runner: $
Handyman: $
Technician: $
Project management: $
Personal Assistance & Concierge: $
Standard Rates
The Runner: $$
Handyman: $$
Technician: $$
Project management: $$
Personal Assistance & Concierge: $$
Reduced Hourly Rates
We have developed a straightforward yet highly effective weekly report thataims to keep clients informed about any issues, monitor ongoing projects, field inquiries, and offerrecommendations.
Updates on issues: If there are any hiccups, you’ll know about them promptly.
Project Monitoring: Get real-time insights on ongoing projects related to your property.
Field Inquiries: Curate inquiries from various sources, ensuring nothing gets missed.
Recommendations: Based on patterns and our extensive experience, we proffer advice on thebest steps moving forward.
Checklist
Our checklist is designed to assist us in conducting a comprehensive and consistentweekly property inspection. It ensures that no details are overlooked and enables us to keep track ofimportant notes to aid in our predictive analytics.
Comprehensive Analysis: A detailed list of all aspects to be inspected, ensuring a thoroughreview.
Predictive Analytics Input: Annotations and notes taken during inspections feed into ourpredictive analytics, helping preempt future potential issues.
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Standard
Designed for those seeking greater peace of mind through more frequent check-ups. With thisoption, you gain the assurance of a professional team always on standby, ready to be your pointof contact and respond to any emergency calls 24/7.
Everything on previous package plus:
Property Profile Sheet
Think of this as your property's ID card—serves as a comprehensivereference sheet containing essential details about the property. This sheet includes crucial informationsuch as owner's contact information, basic property specifications, manager details, vendor contacts,and emergency instructions.
Owner's Details: Immediate access to the owner's contact.
Property Specs: Key attributes of the property for quick reference.
Manager & Vendor Contacts: A consolidated list of all key personnel related to the property.
Emergency Protocols: Clearly laid out instructions for crisis scenarios, ensuring rapid andeffective responses.
Emergency Service
Because emergencies wait for no one, and timely response can make all thedifference. Our emergency service is available 24/7, and we have a team of local members who canquickly respond to any urgent situations. No matter the time or day, we'll make sure that someone will beat your property right away
Essential Plus
By far our most popular package combines all the services of our initial offerings with essentialannual tasks for optimal home maintenance. Its highlight is the comprehensive vendormanagement service, liberating you from the day-to-day operational tasks. For property ownerswho rent out their spaces, we've included Tenant Management services, streamlining check-in/check-out processes and sparing you from endless inquiries. With this package you Sit back andrelax, leave the rest to us.
Vendor and Contract Management
Vendor management involves a range of tasks related tooverseeing and coordinating the services provided by vendors who work on a property. Some commontasks include:
Identifying vendors: Identifying and selecting appropriate vendors for each service required bythe client
Negotiating contracts: Negotiating contracts and terms of service with vendors, includingpricing, timelines, and service guarantees.
Coordinating services: Coordinating vendor services and scheduling work to ensure timelycompletion.
Monitoring vendor performance: Monitoring vendor performance and ensuring that they meetagreed-upon standards and expectations.
Paying vendors: Coordinating with client or accounting team to insure that vendors are paid ontime and accurately for their services.
Addressing issues: Addressing any issues or concerns that arise with vendor performance andtaking corrective action if necessary
Evaluating vendors: Evaluating vendor performance and conducting periodic reviews to ensurecontinued quality service.
Operational Tasks
Some tasks, though small, are essential and must be done consistently.Recognizing their importance, we have conveniently included them in this package, eliminating the needfor you to hire someone separately.
Gutter Cleaning: Clear out leaves, twigs, and debris from the gutters. Check for any blockagesin the downspouts and ensure that water can flow freely, preventing potential water damage andmaintaining the gutter system's functionality.
Battery Replacements: This involves replacing old or depleted batteries in various householddevices, such as remote controls, smoke detectors, thermostats, and any other battery-operateditems. The handyman ensures that all devices are functioning correctly with the new batteries.
Lightbulb Replacement: Replace burnt-out or non-functional lightbulbs throughout theproperty. This includes checking for the correct wattage, safely removing the old bulbs, andinstalling new ones, ensuring that all lighting fixtures are in good working order.
Driveway Winter Marking: Prior to the onset of winter, installing markers along the driveway todelineate its boundaries. This is crucial for snow removal purposes and helps in preventingdamage to the lawn and driveway edges when it is covered in snow.
Fire Extinguisher Inspection: Check the fire extinguishers to ensure they are fully charged,accessible, and in good working condition. This includes checking the pressure gauge,inspection tags, and ensuring the extinguisher is not blocked or hidden.
Smoke Alarm Inspection: This task involves testing smoke alarms to ensure they arefunctioning correctly. Check the batteries, tests the alarm function, and ensures there is no dustor debris blocking the sensors.
Dryer Vent Cleaning: Clean the lint and debris from the dryer vent and ducts. This task is crucialfor preventing fires and maintaining the efficiency of the dryer. It involves disconnecting the vent,removing lint buildup, and checking for any potential obstructions or damage.
Washer Filter Cleaning: Locating and removing the washing machine’s filter. Clean out lint anddebris, rinse the filter, and then reinsert it, ensuring the washer operates efficiently and remainsfree from clogs and odors.
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Rental Management
Having a fully booked rental property can be rewarding, but it also brings ahost of challenges. Frequent calls about various issues — such as guests needing assistance at check-in, questions about how to use appliances, uncollected garbage, malfunctioning air conditioning, bees,noisy alarms, leaky dishwashers, and non-working BBQs — can be overwhelming.
This is where a skilled and dependable property management team comes into play. We specialize inhandling these situations, ensuring that you are not inconvenienced and your tenants have a pleasantexperience, increasing the likelihood of repeat stays and positive reviews.
- Provide regular updates to the Owner
- Act as primary point of contact for guests.
- Coordinate cleaning and maintenance.
- Respond promptly and professionally to all inquiries (email/text/alert and phone calls).
- Communicate proactively with guests to ensure any concerns are known and addressed.
- Inspect the property and immediately report any maintenance or repair need to Owner.
Elite Edition
Tailored for those with properties needing comprehensive oversight, this package offers completecare and management solutions. It encompasses everything from vendor coordination to staffsupervision, and from property upkeep to asset management, ensuring all aspects of yourproperty are meticulously handled.
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Asset and Inventory Management
In today's fast-paced world, overseeing and managing assetsand inventory can be both intricate and time-consuming. Recognizing this challenge, our services in asset and inventory management stand as a beacon of meticulous care and strategic oversight. Wedelve deep into the essence of your assets, ensuring not just their safety, but also enhancing theirlongevity and value.
Itemized Logging: Each item, irrespective of its size or value, is meticulously cataloged withdetailed descriptions.
Photographic Evidence: Visual documentation of each asset for better clarity and verification.
Scheduled Reviews: Regular and systematic checks of the assets and inventory to ensure thephysical count matches the records.
Maintenance Scheduling: Planning and executing regular maintenance routines to enhanceasset longevity.
Access Control: Limiting access to critical assets and inventory zones to authorized personnelonly, preventing mishandling.
Managing Staff
Staff management encompasses the vital responsibility of supervising the day-to-day operations and activities of both full-time and part-time teams assigned to specific duties atproperties. This multifaceted role involves tasks such as recruiting and training staff, devising workschedules, and maintaining the overall functionality and upkeep of the property.
We carefully select and train our team members to ensure they possess the necessary qualifications,expertise, and dedication to provide exceptional services. We prioritize professionalism, reliability, and astrong work ethic in our staff, as well as their ability to effectively communicate and build positiverelationships with clients.
Rigorous Screening: All potential team members undergo a stringent evaluation process,testing both their technical knowledge and interpersonal skills.
Role-specific Training: Before onboarding, individuals undergo tailored training sessionsrelevant to their designated roles.
Performance Reviews: Constructive feedback sessions allow staff to understand theirstrengths and areas of improvement.
Flexible Adaptations: In the dynamic world of property management, we remain adaptable,adjusting schedules and roles as per emerging needs.
Conflict Resolution: Equipping our team with the skills to handle disagreements ormisunderstandings gracefully, ensuring client satisfaction.
Security and Emergency Management
In a world replete with uncertainties, the importance of security and effective emergency management cannot be understated. Our services in this domain aremeticulously designed, ensuring that every conceivable threat is anticipated, every vulnerabilityaddressed, and every emergency effectively managed. This approach not only safeguards the tangibleaspects of your property but also the intangible peace of mind that comes with knowing you'reprotected.
Site Inspections: Regular walk-throughs of the property to identify weak points and areas ofconcern.
Technological Audits: Evaluation of existing security systems, from surveillance cameras toalarm systems, to gauge their effectiveness and potential upgrades.
24/7 Assistance: A round-the-clock helpline and rapid response team ready to addressemergencies, ensuring prompt intervention.
Resource Stockpiling: Pre-stored essential supplies, such as first aid kits, emergency lighting,and communication tools, to handle crises effectively.
Intelligence Gathering: Monitoring local and global events, trends, and warnings that mightaffect the property's security.
Coordination with Local Authorities: Regular touch points with law enforcement, firedepartments, and medical facilities for quick support and information sharing.
Personal Assistance and Concierge Services
Our personal assistance and concierge servicescater to your individual needs, offering convenience, support, and personalized assistance in variousaspects of your life. Acting as a dedicated point of contact and facilitator, we provide a wide range ofservices tailored to enhance convenience, save time, and provide exceptional support.
With a focus on customization and attention to detail, our goal is to streamline your day-to-day tasks,anticipate your needs, and ensure a seamless experience in all areas of your personal and professionallife. Whatever your requirements may be, our team is dedicated to providing a comprehensive andtailored solution that saves you time and enhances your overall well-being.
Transportation Services: Arrange airport transfers, chauffeurs, car rentals, and private
transportation.
Event Planning: Organize special events, parties, and corporate functions, including venueselection, catering, entertainment, and logistics.
Dining and Entertainment Reservations: Make restaurant reservations, secure tickets forshows and sports events, and arrange VIP access.
Personal Shopping: Assist with shopping, locate and purchase items, coordinate deliveries,and provide fashion and gift advice.
Errand Services: Run errands like grocery shopping, dry cleaning pickups, pharmacy visits, andmailing services.
Lifestyle and Wellness Services: Arrange spa appointments, schedule personal trainers,coordinate wellness retreats, and provide access to health facilities.
Pet Care: Arrange care for your furry companions. Walking, sitting, grooming, training.
Information and Research: Conduct research, gather information, and provide recommendationsfor travel and local services.
Special Requests and VIP Services: Assist with unique and specialized requests, such assurprise events, exclusive access, private tours, and rare item acquisitions.
Service
Standard Rates
Nest Keepers Member Reduced Rates
The Runner
$$
$
Handyman
$$
$
Technician
$$
$
Project management
$$
$
Personal Assistance & Concierge
$$
$
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The Runner
Offered at an hourly rate, which includes the completion of fast errands such as receiving deliveries, assisting with entry to a property, and shopping for events or gatherings… etc.
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Handyman
Offered at an hourly rate and covers a range of simple to moderate repairs and maintenance tasks. Minor fixes, installations, assembly work, and general upkeep. Also offer services like furniture repair, drywall patching, or basic plumbing and electrical repairs.
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Technician
Offered at an hourly rate, this service encompasses tasks that demand additional expertise but do not necessarily require contacting a vendor. Technicians deal with complex systems and equipment, they are skilled at troubleshooting, diagnosing, and repairing intricate machinery, electronic devices, or technical systems.
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Project management
Offered at a % rate for larger-scale projects such as renovations, propertyextensions, or new constructions, a Project Management percentage Fee will apply to cover the cost ofsupervision and management.
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Personal Assistance and Concierge Services
Offered at an hourly rate. Our personal assistance and concierge services cater to your individual needs, offering convenience, support, and personalized assistance in various aspects of your life. Acting as a dedicated point of contact and facilitator, we provide a wide range of services tailored to enhance convenience, save time, and provide exceptional support.
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Managing estate's budget
Involves effectively planning, allocating, and overseeing financial resources to ensure the smooth operation and maintenance of the property. It requires careful consideration of expenses and income to maintain financial stability and meet the estate's goals and objectives.
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Nest Keepers Property Handbook
This handbook offers vital instructions, such as locating the main water shut-off in case of emergencies,resetting tripped breakers, and identifying key brand/model details of crucial property mechanicals. The Nest Keepers Property Handbook is your go-to resource, ensuring you have all the essential instructions andinformation needed to manage your property seamlessly.
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© Copyright 2023 Nest Keepers.
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